Privacy Policy

Privacy Policy for Qtrainers

Please read this policy carefully to understand our guidelines regarding your information and how we use it. If you have any issues on providing any information to us or having such information used in any manner permitted in this Privacy Policy, you should not visit our websites or otherwise use our services.

This Privacy policy describes what kind of information we may collect from you or that you provide to us when you visit website or our services. This privacy policy applies to information which we collect through our services and in electronic messages between you and your services.

By accessing or using our website, you agree to this Privacy Policy.

If you do not agree to this privacy policy, please do not use or access our services.

Children under Age of 18

Qtrainers is not meant for children under 18 years of age. It is meant for general audience. We do not provide any services to children under the age of 18 years and hence we do not collect any information in this regard. If you are under 18, then please do not use or provide any information on this website or through any of its features use any of the interactive or public comment features of this site or provide any information about yourself to us, including your name, address, telephone number, email address or screen name or user name you may use. We usually target the audience that is over the age of 18. If you believe we might have any information from or about a child under 18, please contact us at

Information we collect and how we collect?

While registering to Qtrainers, we ask you to provide us some information, which includes valid email id, contact number, location, username and password. We may collect some authentication information, to provide you with the services you need (such as payment etc), or to ensure the marketplace integrity (for example, preventing from fraud).

We may also collect the information while you access, browse or use the site. In other words, when you access the site we are familiar with the usage of the site, collect the information relating to the usage, including location, IP address, device and connection information, browser information and web-log information, and all communications recorded by the users through the site. We use this information to improve user experience, monitor the site for fraud and inappropriate content or behaviour.

Once you register, your username and additional information regarding your activity is made public and is visible to all the users/visitors of this site. This information includes, username, photos and videos you upload, your published profiles, training related information, ratings, reviews, feedbacks and additional information you may choose to add in your profile.

How do we use the information?

We use this information to provide you the security and quality service. For example, we may use the information to verify your identity and to establish and set up your account, verify or re-issue a password, log your activity and contact you time to time. The information helps us to improve our services which we provide you, customise your browsing experience and inform you about additional services or features from Qtrainers that may interest you. In other words, this information helps us to keep track on any fraudulent activities and monitor the content integrity.

Disclosure of your information

We do not sell, rent, or disclose your information to others for marketing purposes without your permission. We may use your personal information, to improve and personalise our services, content and advertising. If you do not wish to receive marketing communication from us, you can send us an email at

We may provide your information to third parties, in order to operate the site, and prevent fraud and illegal activities as follows:

  • If it is required by law enforcement or judicial authorities, or to cooperate with law of enforcement investigation
  • To protect against fraud, unauthorised transactions (such as money laundering), claims or liabilities.
  • To service providers for the purpose of opening, operating and servicing your account.

Updating your information

We ensure that the personal information we collect is accurate and you can also update your account details through account profile settings. If you believe that your information is incorrect or inaccurate, please inform us immediately, and we will investigate and correct the inaccuracies as quickly as possible or give you ways to update it or delete it – unless we keep that information for legitimate business or legal purposes. While updating your personal information, we may ask you to verify your identity and for any reason if you are unable to delete your information, you can contact us to our customer support and we will take a step to delete the information pursuant to any applicable privacy laws.

You can also review and change your personal information by logging into the site and visiting your account profile page. You can also send us an email at  to request an access to, correct or delete any information that you have provided to us. We cannot delete your personal information excepting by also deleting your use account- unless you have violated our terms of use policy. We may not accommodate request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Retention and Storage of your Personal Information

For Event Organisers, we may retain your information for as long as you maintain an account with us.

Any transactions that may occur between Event Organisers and their customers when booking ticket for an Event via Qtrainers site will be retained for a period for 7 years. After this period has expired, these transactions will be deleted or archived from our systems.

Any personal information that may be used by our site in order to carry out its necessary functions is stored on a secured server.

Direct Marketing

We do not use any of the Personal Information we hold to engage in direct marketing with Customers (but we do use cookies to engage in online advertising about our website to all users as detailed above under the ‘using our Website’ section).

For Subscribers and Event Organisers, we may use your personal information to provide you with further information about our products and services. Direct marketing from us generally takes the form of direct mail or electronic marketing (email, SMS, MMS, social media or other electronic means). In rare cases, we may use telemarketing, in which case we will comply with any applicable legislation.

By submitting your contact details through our website or by option-in to be contacted through our marketing materials, you consent to direct marketing to you of our products and services. We may continue to contact you indefinitely until you indicate otherwise.

If you do not wish to be contacted with such information, you may opt out of receiving our direct marketing at any time by emailing us at or by notifying our marketing staff at any point during their telephone conversation with you.

Data Security

You have registered on our website through a secure password and the unique name which is selected by you and the password is in the encrypted form. We advise you not to share your password with anyone and create you password with a combination of numbers and letters and make sure that you use a secure web browser. If you are sharing your computer with anyone, always logout from your account to ensure security.

We will take great care in maintaining the security of the website and the information which you have provided to us and in preventing unauthorised access to it through industry standard technologies and internal procedures. However, we do not guarantee that unauthorised access will never occur. Users who have registered to the site should agree to keep their password in strict confidence and not disclose such password in any third party.


When you use our website we may use cookies, which store certain information on your computer and which will allow us, to enable automatic sign-in to the site, make your browsing much more convenient. You can learn more in our Cookie Policy

How to Block the Cookies

You can block the cookies through your web browser, including the cookie which is used for our website. If your cookies are disabled, then most of the services of our website may not work properly. For example, cookies may save you from the need to enter the username and password and allow session continuity.

Changes to the Privacy Policy

We have the right to change this policy at any time, so please re-visit this website periodically. The changes to this privacy policy was last revised stated as “Last Update” and your continued use of this website during or after the changes will be the acceptance of, and an agreement to be bound by, those changes.

If you have any questions concerning to this Privacy Policy, please email us at and we will make an effort to reply within a reasonable time.