Qtrainers website is owned and operated by Zexicon Technologies Private Limited; Qtrainers is incorporated under the Indian Laws, having its registered office at 206 Mayuresh Cosmos, Plot No 37, Sector-11, CBD Belapur, Navi Mumbai 400614, as a website as an online marketplace.
Qtrainers may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example, events tickets etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of Qtrainers. In the event that any of terms, conditions and notices contained in this Agreement or the TOS (Terms of Services) conflict with the additional/other terms and guidelines specified by Qtrainers, then the latter terms/and guidelines shall prevail.
Terms and Conditions for Event Organiser
When you use the website or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
Use of the Website
You understand that you are liable for all the Content, in whatever form, that you provide or otherwise make available to or though the Services, including to Users and other users of the Services. You agree not to use the services to:
Stalk or otherwise harass any person or entity.
We view protection of your privacy as a very important principle. We understand clearly that you and your personal information is one of our most important assets.
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
Selling price (decided by Event Organiser)
GST on Selling price @18%
Qtrainers Fee 7%+GST
Final Display amount
Final pay out for event organiser (final display amount minus Qtrainers Fee)
Cancellations, Exchanges and Refunds
If you are aware that the details of an event will need to be varied (including time, date, venue, supporting acts etc.) or the event is to be cancelled, you must immediately notify Qtrainers and promptly update the event page.
Tickets once sold cannot be exchanged, cancelled or refunded. Please make sure you check the time and location before you book your tickets. But we would still advise to read the terms and conditions for each event regarding exchange, refund and cancellation.
If an event is cancelled or postponed and the organisers of the event agree on issuing a refund for the tickets, it is up to the organisers to contact you and process the refund.
If an event is cancelled, varied or postponed, you agree to offer to buyers a comparable ticket at a rescheduled event, or a refund of the full ticket price.
Once you have notified Qtrainers about cancellation:
Disclaimer of Warranties and Liability
The site and its content are delivered on an “as-is” and “as available” basis. Qtrainers disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose.
Qtrainers does not promise that the site will be error-free, uninterrupted, or that it will provide specific results from use of the site or any content, search or link on it. Qtrainers cannot ensure that files you download from the site will be free of viruses or contamination or destructive features.
Qtrainers will not be liable for any damages of any kind arising from the use of this site, including without limitation, direct, indirect, incidental and punitive and consequential damage. Qtrainers makes no guarantee of any specific result from use of this site or use of the Qtrainers service.
In no event shall the Qtrainers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from:
Neither shall the Qtrainers be responsible for the delay or inability to use the website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability.
Trademark, Copyright and Restriction
This site is controlled and operated by Zexicon Technologies Private Limited and events are sole by respective sellers. All material on this site, including images, illustrations, is protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, are a commercial use for the purposes of this clause.
Generally, transactions are conducted smoothly on Qtrainers. However there may be some cases where both the Buyers and Sellers may face issues. At Qtrainers, we have a Dispute Resolution process in order to resolve disputes between Buyers and Sellers.
What is a dispute?
A ‘Dispute’ can be defined as a disagreement between a Buyer and Seller in connection with a transaction on the Website.
How does dispute occur?
Disputes are filed as a result of a disagreement between the Buyer and Seller. Disputes arise out of an issue that is raised by either party not being completely satisfied with the resolution of their complaint/issue.
It is important that before a Buyer/Seller raises a dispute, they should attempt to solve the issue. Please note that whenever a Buyer raises a dispute, the Sellers’ payment for that order is put on hold immediately until the issue is resolved.
Qmail Abuse & Threat Policy
Private communication, including email correspondence, is not regulated by Qtrainers. Qtrainers encourages its Users to be professional, courteous and respectful when communicating by Qmail (The internal messaging system of Qtrainers).
However, Qtrainers will investigate and can take action on certain type of unwanted qmails that violates Qtrainers policies.
Misuse of Qtrainers system – Qtrainers allows users to facilitate transactions through Qtrainers system, but will investigate any misuse of the services.
Spoof (fake) email on your registered email ID – Qtrainers will never ask you to provide sensitive information through email. In case you receive any spoof (fake) email, you are requested to report the same to us through ‘Contact Us’ tab.